Wednesday, January 16, 2019

Burger King - Why So Slow?




Two Whopper Juniors, Two Fries... $3.99.  Good deal, right?

Well, the Whopper Juniors are really small.  REALLY SMALL.  They kind of reminded me of oversized sliders!  The fries are placed in rather small fry containers too, so not many can be put in there.  But for $3.99, I guess it is ok.

My real complaint though is how slow the service was!  Look at the restaurant... it's very nicely laid out.  One of the better looking Burger King restaurants really.  But there's nobody in there!  Where are all the customers?  At the drive thru of course!  Why?  Because they service them faster than anyone going inside.

My wife and I waited a long time (seemed like at least 10-15 minutes) to get waited on and get our food.  This Burger King only had three people working there and it was around 5:45 PM... prime dinner time!  Perhaps it's just not a busy Burger King or maybe it's not busy because it's just too slow in getting out the FAST FOOD!

The food was nothing special... typical Burger King food... not better, not worse.  But the service was subpar.  The facility was great though!  Very clean (so was the washroom) but maybe that's because nobody goes in there to mess it up!

OK, I'm being a bit hard on them, but come on!  If people take the time to come inside the building, service their order like you service the people at the drive-thru window.  Add an extra staff member if necessary.

I won't identify this location, but all I will say is Burger King management needs to re-evaluate their service policy.

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